STORE HELP

FAQ & STORE POLICIES

Answers for common store questions, plus the policy items that must be confirmed before launch.

HOW DO I CHOOSE A SIZE?

Use the size information shown on the individual product page. Because the catalog includes multiple apparel manufacturers, sizing can vary by garment.

CAN I ORDER FROM MY PHONE?

Yes. The Divi site and Ecwid storefront are configured for responsive shopping and checkout.

HOW DO I KNOW MY ORDER WAS RECEIVED?

Ecwid sends an order confirmation to the email address entered during checkout. Final notification settings should be tested before launch.

WHERE CAN I FIND TEAM NEWS AND RESULTS?

This website is the wrestling merchandise shop. Team news, schedules, rosters and results remain on the official Life University Athletics website.

WHO DO I CONTACT ABOUT AN ORDER?

Use the Contact page. The final store support email and fulfillment contact must be supplied before launch.

LAUNCH POLICY ITEMS - CLIENT CONFIRMATION REQUIRED

Do not publish invented fulfillment terms. Replace the placeholders below with the final language supplied by BC Designs / Life University.

SHIPPING & FULFILLMENT

[FINAL POLICY REQUIRED]
Confirm carrier/methods, handling time, production lead time if applicable, and any local pickup rules.

RETURNS & EXCHANGES

[FINAL POLICY REQUIRED]
Confirm return window, exchange eligibility, customized-item restrictions, defects and customer responsibility for return shipping.

ORDER SUPPORT

[FINAL CONTACT REQUIRED]
Add the approved support email/phone and the expected response time.