Shipping & Fulfillment Policy
Last Updated: September 2, 2026
LifeUWrestling.com is the official online merchandise shop for Life University Wrestling. Orders placed through this website are prepared and fulfilled by BC Designs.
Fulfillment Location
BC Designs
13299 W Cleveland St, Suite 500
Nahunta, GA 31553
Order Processing
Most orders are prepared for shipment within 3–7 business days after the order is received.
Some products may be decorated, produced, or prepared specifically for an order and may require additional processing time. During periods of high order volume, team events, holidays, or special promotions, fulfillment may also take longer than normal.
Business days are Monday through Friday, excluding major holidays.
Shipping
Orders are shipped primarily through the United States Postal Service (USPS).
Available shipping methods and applicable charges will be displayed during checkout when available. Shipping costs are based on factors such as destination, package size, package weight, and the shipping service selected.
Delivery estimates provided by USPS or displayed during checkout are estimates only and begin after the order has been processed and transferred to the carrier.
LifeUWrestling.com and BC Designs cannot guarantee a specific carrier delivery date.
Tracking Information
When tracking is available, customers will receive a shipment confirmation containing tracking information at the email address provided during checkout.
Please allow time for USPS tracking information to update after the package has been accepted by the carrier.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Please review your shipping information carefully before completing your purchase. If you discover an error, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the delivery address.
If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order can be resent.
Delayed, Lost, or Missing Packages
Once an order has been transferred to USPS, delivery is handled by the carrier.
If tracking shows unusual delays or a package appears to be lost, please contact us and we will assist you in reviewing the shipment information and determining the appropriate next step.
If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, your local postal carrier, and your local USPS office.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or contains an incorrect item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the problem
- Photographs of the item and packaging when applicable
We will review the issue and determine whether a replacement, correction, or refund is appropriate.